Shipping Policy

International Shipping

PLEASE READ THIS PAGE BEFORE PLACING AN INTERNATIONAL ORDER: 



Please forward any questions you may have to our International support team so we can help you along in the process.

For now, please be aware what of you may need for your order listed below.

 

 

 


 


Things to Know:

  • Orders that contain seed, soil or fertilizer are subject to the import regulations of the destination country. It is ultimately your responsibility to know what can and cannot enter your country. 

 

  • Should the package become lost in transit or stuck in customs, the liability it yours. By purchasing seed on our site you agree to this stipulation. Product returned to us in good condition can be refunded, minus inbound or outbound shipping costs.

 

The goods will be send between one and two working days when the buyer pay it in success.

 

 

SHIPPING METHODS & DELIVERY TIME

 Shipping Method Delivery Time Courier
Free shipping 30 to 55 business days ePacket

Note: The shipping way is free while the checkout process: 

 

 

 

 

 

P.O. Boxes and Street Addresses – Customers with P.O. boxes should include a complete street address to ensure prompt delivery.
Shipping Times – All orders (except back orders) are normally shipped within 48 hours of receipt.

Products Shipped Directly From Manufacturers – Note that some hard goods products may be shipped separately from other products you have ordered. Thus, your order may arrive in more than one package and shipped from more than one location. We suggest that you please allow a few extra days for receipt of your entire order.

 

 

 

 

SHIPPING TIME

 

LOCATION ESTIMATED SHIPPING TIME
United States、Canada 25-45 Business days
United Kingdom, Europe 25-45 Business days
Australia, New Zealand 30-50 Business days
 Other Countries Contact us for information

Max delivery time – 60 business days.

*This doesn’t include our 2-7 day processing time.

 

 

 CUSTOMS

 

We are not responsible for any custom tax once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom tax when they arrive to your country.

 

 

 

TRACKING INFORMATION


You will receive an email with a tracking number once your order is shipped. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping. For tacking your order, please contact with us.

NOTE: Sometimes your package status might take up to 7 days to be updated on the system and website.

If you have any questions about International orders, please contact us during regular business hours via gardenlifetime@flying garden.store, and we will do our best to help you out.